Skip to content
InVPN

Support

How can we help?

Answers to common questions are below. For anything else, email us and we’ll get back to you.

Email supportsupport@invpn.app

Common questions

The VPN won’t connect.
Check that you’re online, then try another location. If it still fails, open Settings in the app and choose Reset VPN Profile, which sets up the connection from scratch.
Nothing loads while Kill Switch is on.
That’s the Kill Switch doing its job: it blocks all traffic whenever the VPN is on but not connected. Reconnect, or turn Kill Switch off in the app’s Settings.
AirDrop, AirPlay or my printer stopped working.
Turn on Local Network Access in the app’s Settings to let local devices bypass the VPN.
Is InVPN really free?
Yes. There’s no account, no subscription and no ads.
How do I delete my data?
Delete the app and remove its VPN configuration in Settings › General › VPN & Device Management. Everything the service stores then expires on the schedule in the privacy policy.